An end user reports that they are unable to control their Cisco IP phone using Cisco Unified Personal Communicator and cannot make any calls. Which situation can cause this issue?
A. The Cisco Unified Personal Communicator is not registered in the Cisco Unified Presence server.
B. The LDAP integration is incorrect.
C. The Cisco Unified Personal Communicator is configured in desk-phone mode.
D. The Allow Control of Device from CTI checkbox in the device configuration on Cisco Unified Communications Manager is disabled.
E. The Allow Control of Device from CTI checkbox in the device configuration on the Cisco Unified Presence is disabled.
Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Personal Communicator device. If the username that is associated with this device is jdoe, what should the device name be?
A. The device name should be JDOEUPC.
B. The device name should be UPCJDOE.
C. The device name should be JDOE.
D. The device name should be UPCCUPC.
E. The device name should be UPCCSF. F. The device name has no naming convention.
Which two options are features in Cisco Unified Presence? (Choose two)
A. IP Phone Messenger
B. Native Presence
C. BLF speed-dial
D. Enterprise Instant Messaging
E. BLF speed-dial pickup
Which two protocols are used by Cisco Unified Presence? (Choose two)
A. SIP/SIMPLE
B. XMPP
C. SCCP
D. PPPoX
E. IMPP
Refer to the exhibit. What protocol is being used to send and receive instant messaging between the Cisco Unified Personal Communicator and Cisco Unified Presence?
A. Enterprise Instant Messaging Protocol
B. Extensible Messaging and Presence Protocol
C. SIP
D. SCCP
E. CTI
In which location is Cisco Unified Presence enabled for a specific user in Cisco Unified Communications Manager?
A. User Administration
B. Application
C. Advanced Features
D. Capabilities Assignment
E. on the IP phone
Which action must be taken for Cisco Unified Personal Communicator clients to access Cisco Unity Connection voice mail?
A. Cisco Unity Connection must be integrated with LDAP.
B. Cisco Unity Connection must be integrated with Cisco Unified Communications Manager using SIP integration.
C. A Microsoft Exchange mailbox store must be configured in Cisco Unified Presence.
D. IMAP must be enabled on Cisco Unity Connection for users that need to access voice mail through Cisco Unified Personal Communicator clients.
E. Voice mail is automatically enabled for users who log in through Cisco Unified Personal Communicator clients.
What application uses the Cisco Unified Operating System for administration and configuration?
A. Cisco Unity Express
B. Cisco Unified Messaging Gateway
C. Cisco Unified Communications Manager Express
D. Cisco Unified Presence
Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Client Services Framework device. When should this device be configured?
A. when configuring the Service Advertisement Framework feature for Call Control Discovery
B. when Cisco Unified Personal Communicator is used in desk-phone mode.
C. when Cisco Unified Personal Communicator version 7.0 is used in soft-phone mode
D. when Cisco Unified Personal Communicator version 8.0 is used in soft-phone mode
E. when Cisco Unified Personal Communicator version 8.0 is used in desk-phone mode
When implementing a plan of action, what should you do?
A. Make all of the changes at once to minimize the impact to users.
B. Limit the impact of the changes to users.
C. Completely remove access lists to ensure that they will not impact the changes.
D. Even if a change adversely affects the users, keep moving forward with the plan of action.
Refer to the exhibit. The error message was displayed when the administrator attempted to set the default user password in the user template to four digits long. Which option can rectify this issue?
A. The minimum password length in Cisco Unity Connection should be at least five digits long.
B. The password length needs to be configured under the Authentication Rules settings using the Minimum Credential Length configuration field.
C. The password length needs to be configured under the user template settings using the Minimum Credential Length configuration field.
D. The password length cannot be adjusted under the user template; the password length can only be adjusted under the individual users.
Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Client Services Framework device. If the username that is associated with this device is jdoe, what should the device name be?
A. The device name should be JDOEUPC.
B. The device name should be UPCJDOE.
C. The device name should be JDOE.
D. The device name should be UPCCUPC
Which two types of device can the Cisco Unified Disaster Recovery use as a backup target? (Choose two.)
A. DVD RAM drive
B. FTP server
C. tape device
D. TFTP server
E. WebDAV server
F. SFTP server
G. CD RAM
What is a benefit of using FRF.12 in a Frame Relay network?
A. provides a Layer 3 mechanism for reducing latency in the network
B. fragments packets into equal sizes to reduce fixed-network delay
C. reduces delay and jitter by expediting the transfer of smaller frames through the hardware transmit queue D. eliminates the need for prioritization of delay-sensitive traffic
In which scenario is it possible to have the same directory number configured on two different lines or phones and not be a shared line?
A. directory number assigned to different partitions
B. directory number assigned to the same partition
C. directory number assigned to different calling search spaces
D. directory number assigned to the same calling search space
card type t1 0 0 enbale password cisco ! isdn switch-type primary-ni ! controller T1 0/0/0 cablelength short 110 pri-group timeslots 1-24 service mgcp ! interface Serial0/0/0:23 no ip address encapsulation hdlc isdn swtich-type primary-ni isdn incoming-voice voice no cdp enable ! Refer to the exhibit. Is this configuration correct and is the T1 operational? If not, what is the cause?
A. Yes, the configuration is correct and it is operational.
B. No, the configuration is incorrect and the T1 is not operational because MGCP is not the proper service statement.
C. No, the configuration is incorrect and the T1 is not operational because, the isdn switch-type is incorrect. D. No, the configuration is incorrect and the T1 is not operational because the isdn-bind-13ccmmanager command is missing from the serial0/0/0:23 interface.
E. No, the configuration is incorrect and the T1 is not operational because the noip address command is applied to the serial0/0/0:23 interface.
What would be the result if a user logs into Cisco Extension Mobility using a device profile that is not subscribed to the Cisco Extension Mobility Service?
A. Normal Cisco Extension Mobility operation will occur.
B. The user will not be able to log into Cisco Extension Mobility on the phone.
C. The phone will not use the correct device profile.
D. The user will not be able to log out of Cisco Extension Mobility on the phone.
E. The phone will reboot continuously.
The user of IP phone A has opened a trouble ticket stating that he cannot call IP phone B. Where is the best place to start troubleshooting this issue?
A. IP phone B
B. the Cisco Unified Communication Manager system in site A
C. IP phone A
D. lP phone A user
E. the local VoIP voice gateway of IP phone B
F. IP phone B user
By default, how many failed attempts at signing into Cisco Unity Connection is a user allowed before their account is locked out?
A. 2
B. 3
C. 4
D. 5
E. 6
F. no limit
Which type of packet-oriented network has the characteristic of being drop-tolerant and delayinsensitive?
A. data
B. voice
C. video
D. converged
E. All packet-oriented networks share these characteristics.
When you reset an IP phone via the Cisco Unified Communications Manager Administration page, which method briefly shuts down a registered phone and brings it back up?
A. drop
B. restart
C. reset
D. shutdown
E. shut and no shut
Which statement about Cisco Unified Presence and LDAP is true?
A. Cisco Unified Presence must be integrated with LDAP.
B. LDAP integration is mandatory if Cisco Unified Personal Communicator is used as a client.
C. LDAP integration with Cisco Unified Presence is optional. However, user search functionality in Cisco Unified Personal Communicator will not be available.
D. LDAP integration with Cisco Unified Presence is optional. However, instant messaging functionality in Cisco Unified Personal Communicator will not be available.
Which three characteristics are associated with voice? (Choose three.)
A. greedy
B. TCP retransmits
C. UDP priority
D. delay sensitive
E. drop insensitive
F. benign
G. benign or greedy
What are the two differences between the IntServe and DiffServ models of QoS? (Choose two.)
A. DiffServ provides absolute QoS guarantees.
B. IntServ is the default QoS mechanism for all routers, because applications signal the router with the QoS level they require.
C. DiffServ inherits the connection-oriented approach from telephony network design. Every individual communication must explicitly specify its traffic descriptor and requested resources to the network.
D. With IntServ, packet delivery is guaranteed. However, the use of IntServ can severely limit the scalability of a network.
E. DiffServ was designed to overcome the limitations of both the best-effort and IntServ models and can provide an “almost guaranteed” QoS.
A. The Cisco Unified Personal Communicator is not registered in the Cisco Unified Presence server.
B. The LDAP integration is incorrect.
C. The Cisco Unified Personal Communicator is configured in desk-phone mode.
D. The Allow Control of Device from CTI checkbox in the device configuration on Cisco Unified Communications Manager is disabled.
E. The Allow Control of Device from CTI checkbox in the device configuration on the Cisco Unified Presence is disabled.
Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Personal Communicator device. If the username that is associated with this device is jdoe, what should the device name be?
A. The device name should be JDOEUPC.
B. The device name should be UPCJDOE.
C. The device name should be JDOE.
D. The device name should be UPCCUPC.
E. The device name should be UPCCSF. F. The device name has no naming convention.
Which two options are features in Cisco Unified Presence? (Choose two)
A. IP Phone Messenger
B. Native Presence
C. BLF speed-dial
D. Enterprise Instant Messaging
E. BLF speed-dial pickup
Which two protocols are used by Cisco Unified Presence? (Choose two)
A. SIP/SIMPLE
B. XMPP
C. SCCP
D. PPPoX
E. IMPP
Refer to the exhibit. What protocol is being used to send and receive instant messaging between the Cisco Unified Personal Communicator and Cisco Unified Presence?
A. Enterprise Instant Messaging Protocol
B. Extensible Messaging and Presence Protocol
C. SIP
D. SCCP
E. CTI
In which location is Cisco Unified Presence enabled for a specific user in Cisco Unified Communications Manager?
A. User Administration
B. Application
C. Advanced Features
D. Capabilities Assignment
E. on the IP phone
Which action must be taken for Cisco Unified Personal Communicator clients to access Cisco Unity Connection voice mail?
A. Cisco Unity Connection must be integrated with LDAP.
B. Cisco Unity Connection must be integrated with Cisco Unified Communications Manager using SIP integration.
C. A Microsoft Exchange mailbox store must be configured in Cisco Unified Presence.
D. IMAP must be enabled on Cisco Unity Connection for users that need to access voice mail through Cisco Unified Personal Communicator clients.
E. Voice mail is automatically enabled for users who log in through Cisco Unified Personal Communicator clients.
What application uses the Cisco Unified Operating System for administration and configuration?
A. Cisco Unity Express
B. Cisco Unified Messaging Gateway
C. Cisco Unified Communications Manager Express
D. Cisco Unified Presence
Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Client Services Framework device. When should this device be configured?
A. when configuring the Service Advertisement Framework feature for Call Control Discovery
B. when Cisco Unified Personal Communicator is used in desk-phone mode.
C. when Cisco Unified Personal Communicator version 7.0 is used in soft-phone mode
D. when Cisco Unified Personal Communicator version 8.0 is used in soft-phone mode
E. when Cisco Unified Personal Communicator version 8.0 is used in desk-phone mode
When implementing a plan of action, what should you do?
A. Make all of the changes at once to minimize the impact to users.
B. Limit the impact of the changes to users.
C. Completely remove access lists to ensure that they will not impact the changes.
D. Even if a change adversely affects the users, keep moving forward with the plan of action.
Refer to the exhibit. The error message was displayed when the administrator attempted to set the default user password in the user template to four digits long. Which option can rectify this issue?
A. The minimum password length in Cisco Unity Connection should be at least five digits long.
B. The password length needs to be configured under the Authentication Rules settings using the Minimum Credential Length configuration field.
C. The password length needs to be configured under the user template settings using the Minimum Credential Length configuration field.
D. The password length cannot be adjusted under the user template; the password length can only be adjusted under the individual users.
Refer to the exhibit. The exhibit shows a partial screen shot for a Cisco Unified Client Services Framework device. If the username that is associated with this device is jdoe, what should the device name be?
A. The device name should be JDOEUPC.
B. The device name should be UPCJDOE.
C. The device name should be JDOE.
D. The device name should be UPCCUPC
Which two types of device can the Cisco Unified Disaster Recovery use as a backup target? (Choose two.)
A. DVD RAM drive
B. FTP server
C. tape device
D. TFTP server
E. WebDAV server
F. SFTP server
G. CD RAM
What is a benefit of using FRF.12 in a Frame Relay network?
A. provides a Layer 3 mechanism for reducing latency in the network
B. fragments packets into equal sizes to reduce fixed-network delay
C. reduces delay and jitter by expediting the transfer of smaller frames through the hardware transmit queue D. eliminates the need for prioritization of delay-sensitive traffic
In which scenario is it possible to have the same directory number configured on two different lines or phones and not be a shared line?
A. directory number assigned to different partitions
B. directory number assigned to the same partition
C. directory number assigned to different calling search spaces
D. directory number assigned to the same calling search space
card type t1 0 0 enbale password cisco ! isdn switch-type primary-ni ! controller T1 0/0/0 cablelength short 110 pri-group timeslots 1-24 service mgcp ! interface Serial0/0/0:23 no ip address encapsulation hdlc isdn swtich-type primary-ni isdn incoming-voice voice no cdp enable ! Refer to the exhibit. Is this configuration correct and is the T1 operational? If not, what is the cause?
A. Yes, the configuration is correct and it is operational.
B. No, the configuration is incorrect and the T1 is not operational because MGCP is not the proper service statement.
C. No, the configuration is incorrect and the T1 is not operational because, the isdn switch-type is incorrect. D. No, the configuration is incorrect and the T1 is not operational because the isdn-bind-13ccmmanager command is missing from the serial0/0/0:23 interface.
E. No, the configuration is incorrect and the T1 is not operational because the noip address command is applied to the serial0/0/0:23 interface.
What would be the result if a user logs into Cisco Extension Mobility using a device profile that is not subscribed to the Cisco Extension Mobility Service?
A. Normal Cisco Extension Mobility operation will occur.
B. The user will not be able to log into Cisco Extension Mobility on the phone.
C. The phone will not use the correct device profile.
D. The user will not be able to log out of Cisco Extension Mobility on the phone.
E. The phone will reboot continuously.
The user of IP phone A has opened a trouble ticket stating that he cannot call IP phone B. Where is the best place to start troubleshooting this issue?
A. IP phone B
B. the Cisco Unified Communication Manager system in site A
C. IP phone A
D. lP phone A user
E. the local VoIP voice gateway of IP phone B
F. IP phone B user
By default, how many failed attempts at signing into Cisco Unity Connection is a user allowed before their account is locked out?
A. 2
B. 3
C. 4
D. 5
E. 6
F. no limit
Which type of packet-oriented network has the characteristic of being drop-tolerant and delayinsensitive?
A. data
B. voice
C. video
D. converged
E. All packet-oriented networks share these characteristics.
When you reset an IP phone via the Cisco Unified Communications Manager Administration page, which method briefly shuts down a registered phone and brings it back up?
A. drop
B. restart
C. reset
D. shutdown
E. shut and no shut
Which statement about Cisco Unified Presence and LDAP is true?
A. Cisco Unified Presence must be integrated with LDAP.
B. LDAP integration is mandatory if Cisco Unified Personal Communicator is used as a client.
C. LDAP integration with Cisco Unified Presence is optional. However, user search functionality in Cisco Unified Personal Communicator will not be available.
D. LDAP integration with Cisco Unified Presence is optional. However, instant messaging functionality in Cisco Unified Personal Communicator will not be available.
Which three characteristics are associated with voice? (Choose three.)
A. greedy
B. TCP retransmits
C. UDP priority
D. delay sensitive
E. drop insensitive
F. benign
G. benign or greedy
What are the two differences between the IntServe and DiffServ models of QoS? (Choose two.)
A. DiffServ provides absolute QoS guarantees.
B. IntServ is the default QoS mechanism for all routers, because applications signal the router with the QoS level they require.
C. DiffServ inherits the connection-oriented approach from telephony network design. Every individual communication must explicitly specify its traffic descriptor and requested resources to the network.
D. With IntServ, packet delivery is guaranteed. However, the use of IntServ can severely limit the scalability of a network.
E. DiffServ was designed to overcome the limitations of both the best-effort and IntServ models and can provide an “almost guaranteed” QoS.
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